a question:

[anahatasound]

if, at your hypothetical customer service job, someone called in and asked you to verify who was calling in their orders because they had a stalker, and you knew you weren't allowed to screen calls, what would you do?  tell them flat out no and be done with it?  would you feel bad about telling them no, or would you view that as "taking things personally"?




sometimes i really hate working in customer service.